Effective Ways to Move OST file to a new computer

UseAllot Edtor
31 Min Read

Moving an OST file to a new computer can be a critical task for individuals and businesses relying on Microsoft Outlook for email management, calendaring, and task organization. Offline Storage Table (OST) files are essential for users working with Exchange or IMAP accounts, as they store mailbox data locally for offline access. However, transferring an OST file to a new computer is not as straightforward as copying other file types due to its encryption and linkage to a specific Outlook profile and Exchange server. This comprehensive guide provides detailed, step-by-step methods to successfully move OST file to a new computer, covering both manual and automated approaches, along with best practices to ensure data integrity and accessibility. Whether upgrading systems, transitioning workplaces, or securing backups, this article equips users with the knowledge to execute a seamless transfer.

Understanding OST Files and Their Importance

Before diving into the methods to move OST file to a new computer, it’s crucial to understand what an OST file is and why it’s significant. OST files, or Offline Storage Table files, are created by Microsoft Outlook when configured with an Exchange, Office 365, or IMAP account. These files allow users to access emails, contacts, calendars, tasks, and other mailbox data even without an internet connection. Changes made offline are synchronized with the server once connectivity is restored.

OST files are stored locally, typically at C:\Users\[Username]\AppData\Local\Microsoft\Outlook, and are encrypted with a MAPIEntryID GUID key tied to the original Outlook profile and Exchange server. This encryption means a direct copy-and-paste approach often fails, as Outlook cannot access an OST file moved to a new system without proper authentication or conversion. The need to move OST file to a new computer arises in scenarios such as:

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  • System Upgrades: Transitioning to a new computer requires transferring Outlook data to maintain workflow continuity.
  • Data Backup: Creating backups on another system to safeguard critical emails and data.
  • Workplace Changes: Moving to a new workstation or office environment necessitates transferring mailbox data.
  • Outlook Upgrades: Upgrading to a newer Outlook version on a different machine.
  • System Failures: Recovering data after a hard drive crash or Exchange server issues.

Understanding these scenarios helps users choose the most appropriate method to move OST file to a new computer, ensuring no data loss or corruption.

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Why OST Files Cannot Be Moved Directly

Unlike PST (Personal Storage Table) files, which are portable and can be imported into any Outlook profile, OST files are tied to the specific Outlook profile and server they were created with. Attempting to move an OST file directly to a new computer and open it in Outlook often results in errors like “The file [filename].ost is in use and cannot be accessed” or “Cannot open the Outlook data file.” This is due to:

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  • Encryption: OST files are encrypted with a unique key stored in the Exchange server and local registry, making them inaccessible on a new system without the original profile.
  • Profile Dependency: OST files are linked to a specific Outlook profile, which cannot be replicated on another computer without reconfiguration.
  • Server Synchronization: OST files rely on server synchronization, and moving them without proper conversion can lead to data mismatches or loss.

To overcome these challenges, users must either convert the OST file to a PST format or use specialized methods to ensure compatibility. The following sections outline the most effective ways to move OST file to a new computer, starting with preparation steps to ensure a smooth process.

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Pre-Migration Preparations for OST File Transfer

Before attempting to move OST file to a new computer, proper preparation is essential to avoid errors, data loss, or synchronization issues. These steps ensure a seamless transfer process:

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  • Backup the OST File: Always create a backup of the OST file before initiating any transfer. Copy the file from its default location (C:\Users\[Username]\AppData\Local\Microsoft\Outlook) to an external drive or cloud storage. This ensures data recovery in case of errors during migration.
  • Ensure Full Synchronization: Verify that the Outlook profile on the old computer is fully synchronized with the Exchange or IMAP server. Incomplete synchronization can result in missing emails or outdated data on the new computer.
  • Update Outlook: Ensure both the old and new computers have the latest version of Outlook installed to avoid compatibility issues. Check for updates via File > Office Account > Update Options > Update Now.
  • Locate the OST File: Confirm the exact location of the OST file. Open Outlook, go to File > Account Settings > Account Settings > Data Files, select the account, and click “Open File Location” to navigate to the OST file.
  • Check Disk Space: Ensure the new computer has sufficient disk space to accommodate the OST file, especially if it is large due to extensive email storage.
  • Close Outlook: Ensure Outlook is closed on both computers during the transfer to prevent file access conflicts or corruption.

With these preparations complete, users can proceed with one of the following methods to move OST file to a new computer.

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Method 1: Manual Transfer Using Outlook’s Import/Export Wizard

The manual method leverages Outlook’s built-in Import/Export Wizard to export mailbox data from an OST file to a PST file, which can then be transferred and imported into Outlook on the new computer. This method is suitable for users with an active Outlook profile connected to an Exchange or IMAP server. Follow these detailed steps:

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Step 1: Export OST Data to PST on the Old Computer

  1. Launch Outlook: Open Microsoft Outlook on the old computer where the OST file is stored.
  2. Access the Import/Export Wizard: Navigate to File > Open & Export > Import/Export.
  3. Select Export Option: In the Import and Export Wizard, choose “Export to a file” and click “Next.”
  4. Choose PST Format: Select “Outlook Data File (.pst)” and click “Next.”
  5. Select Mailbox Folders: Choose the email account or specific folders to export. Check the “Include subfolders” box to ensure all emails, contacts, calendars, and tasks are included. Click “Next.”
  6. Specify Save Location: Click “Browse” to select a destination for the PST file (e.g., an external USB drive or a network folder). Optionally, set a password for added security. Click “Finish.”
  7. Monitor Export Process: Outlook will export the mailbox data to the specified PST file. Depending on the file size, this may take several minutes.

Step 2: Transfer the PST File to the New Computer

  1. Copy the PST File: Connect the external storage device (USB drive, external hard drive, or cloud storage) containing the PST file to the new computer.
  2. Paste the File: Copy the PST file to a secure location on the new computer, such as C:\Users\[Username]\Documents\Outlook Files.
  3. Verify File Integrity: Ensure the PST file is not corrupted by checking its size and ensuring it was copied completely.

Step 3: Import the PST File into Outlook on the New Computer

  1. Open Outlook: Launch Microsoft Outlook on the new computer.
  2. Access Import/Export Wizard: Go to File > Open & Export > Import/Export.
  3. Select Import Option: Choose “Import from another program or file” and click “Next.”
  4. Choose PST File: Select “Outlook Data File (.pst)” and click “Next.”
  5. Locate the PST File: Click “Browse” to select the PST file transferred from the old computer. Choose the appropriate option for handling duplicates (e.g., “Do not import duplicates”). Click “Next.”
  6. Select Import Destination: Choose the mailbox folder or account where the data should be imported. Check “Include subfolders” to import all data. Click “Finish.”
  7. Verify Imported Data: Once the import is complete, check the Outlook profile to ensure all emails, contacts, calendars, and tasks are accessible.

Advantages of the Manual Method

  • Cost-Free: Utilizes Outlook’s built-in functionality, requiring no additional software.
  • Widely Accessible: Works with all modern versions of Outlook (2007, 2010, 2013, 2016, 2019, and Microsoft 365).
  • Customizable: Allows users to select specific folders or data types for export.

Limitations of the Manual Method

  • Requires Active Outlook Profile: The method only works if the Outlook profile on the old computer is functional and synchronized with the server.
  • Not Suitable for Orphaned OST Files: Inaccessible or corrupted OST files cannot be exported using this method.
  • Time-Consuming: Large OST files may take significant time to export and import.
  • Limited Data Types: Does not transfer Outlook rules, permissions, or settings like signatures and autocomplete cache.

This method is ideal for users with technical familiarity and an active Outlook profile. For more complex scenarios, such as orphaned or corrupted OST files, an automated solution is recommended.

Method 2: Using Professional OST to PST Converter Software

For users facing challenges with the manual method—such as inaccessible OST files, lack of Outlook access, or the need for bulk migration—an automated OST to PST converter offers a reliable and efficient solution. Tools like Stellar Converter for OST, Cigati OST to PST Converter, or Aryson OST to PST Converter are designed to handle complex scenarios, including corrupted or orphaned OST files. Below is a detailed guide using a professional tool to move OST file to a new computer.

Why Choose an Automated Tool?

  • Handles Orphaned/C corrupted OST Files: Converts inaccessible or disconnected OST files to PST format.
  • Bulk Conversion: Supports transferring multiple OST files simultaneously, saving time for enterprise users.
  • Preserves Data Integrity: Maintains folder hierarchy, email attributes (e.g., To, CC, BCC, Subject), and attachments.
  • User-Friendly Interface: Simplifies the process for non-technical users.
  • Additional Features: Offers options like filtering emails by date, splitting large PST files, and exporting to other formats (e.g., EML, MBOX).

Step-by-Step Process to Move OST File Using a Converter Tool

  1. Download and Install the Software: Choose a reputable OST to PST converter (e.g., Stellar Converter for OST). Download and install it on the old computer or a system with access to the OST file.
  2. Launch the Software: Open the converter tool and select the option to load an OST file.
  3. Locate the OST File: Click “Browse” to manually select the OST file or use the “Find” option to search for it in the default location (C:\Users\[Username]\AppData\Local\Microsoft\Outlook). Click “Convert” to process the file.
  4. Preview Mailbox Data: The software scans the OST file and displays a preview of all mailbox items, including emails, contacts, calendars, and tasks. Verify the data to ensure completeness.
  5. Select PST as Output Format: Choose “PST” as the saving option. Some tools allow additional formats like EML, MBOX, or direct export to Office 365.
  6. Apply Filters (Optional): Use filters to export specific data, such as emails within a date range or excluding deleted items.
  7. Choose Destination Path: Click “Browse” to select a location to save the PST file (e.g., an external drive or network folder).
  8. Initiate Conversion: Click “Convert” or “Save” to convert the OST file to PST. The process duration depends on the file size.
  9. Transfer the PST File: Copy the resulting PST file to the new computer using a USB drive, external hard drive, or cloud storage.
  10. Import PST into Outlook: Follow the import steps outlined in Method 1, Step 3, to import the PST file into Outlook on the new computer.

Recommended OST to PST Converter Tools

  • Stellar Converter for OST: Known for its robust scanning algorithms and ability to handle corrupted or orphaned OST files. Supports export to PST, EML, MSG, and Office 365.
  • Cigati OST to PST Converter: Offers batch conversion, data filtering, and splitting of large PST files. User-friendly for beginners.
  • Aryson OST to PST Converter: Provides advanced features like selective folder export and compatibility with all Outlook versions.
  • RecoveryTools OST File Converter: Supports bulk conversion and exports to over 30 formats, including PST, PDF, and webmail accounts.

Advantages of Automated Tools

  • Versatility: Handles all types of OST files, including corrupted, orphaned, or oversized files.
  • Time-Efficient: Faster than manual methods, especially for large or multiple OST files.
  • Data Safety: Ensures no data loss or corruption during conversion.
  • Additional Features: Offers options like splitting PST files, filtering data, and direct export to email clients.

Limitations of Automated Tools

  • Cost: Most tools require a paid license for full functionality, though free trial versions are often available.
  • Learning Curve: Some advanced features may require technical knowledge for optimal use.

This method is ideal for users dealing with complex OST files or those seeking a hassle-free, secure transfer process.

Method 3: Using Exchange Server Synchronization

For users with an active Exchange or Office 365 account, leveraging server synchronization is a straightforward way to move OST file to a new computer without manual conversion. This method recreates the OST file on the new computer by syncing data directly from the server. Here’s how to do it:

  1. Set Up Outlook on the New Computer: Install Microsoft Outlook on the new computer and ensure it’s updated to the latest version.
  2. Configure the Exchange Account: Open Outlook and go to File > Add Account. Enter the email address associated with the Exchange or Office 365 account. Follow the prompts to configure the account automatically.
  3. Allow Synchronization: Outlook will create a new OST file in the default location (C:\Users\[Username]\AppData\Local\Microsoft\Outlook) and begin syncing mailbox data from the server. This includes emails, contacts, calendars, and tasks.
  4. Verify Data: Once synchronization is complete, check the Outlook profile to ensure all data is present and up-to-date.
  5. Optional: Import Additional Data: If specific data (e.g., “This Computer Only” folders in IMAP accounts) was not synced, export it to a PST file from the old computer (using Method 1) and import it on the new computer.

Advantages of Exchange Synchronization

  • No File Transfer Required: Data is pulled directly from the server, eliminating the need to move files manually.
  • Automatic Updates: Ensures the latest data is synced, avoiding outdated information.
  • Simple Setup: Minimal technical expertise required for account configuration.

Limitations of Exchange Synchronization

  • Requires Active Server Access: Only works if the Exchange or Office 365 account is still active and accessible.
  • Internet Dependency: Requires a stable internet connection for synchronization.
  • No Support for Orphaned OST Files: Inaccessible OST files cannot be recovered using this method.
  • Data Limitations: May not sync local-only data, such as “This Computer Only” folders in IMAP accounts.

This method is best for users with active Exchange accounts and reliable internet access, offering a quick way to recreate the OST file on a new computer.

Method 4: Changing OST File Location via Registry (Advanced)

For advanced users, modifying the Windows Registry to change the default OST file location is an alternative method to move OST file to a new computer. This approach is useful when moving the OST file to a different drive on the same computer or setting up a new profile on a new computer. Caution is advised, as incorrect registry changes can cause system issues.

Step-by-Step Process

  1. Close Outlook: Ensure Outlook is closed on both computers to avoid file access conflicts.
  2. Backup the Registry: Open regedit (press Win + R, type regedit, and press Enter). Go to File > Export to save a backup of the registry.
  3. Navigate to Outlook Registry Key: Go to HKEY_CURRENT_USER\Software\Microsoft\Office\[Version]\Outlook, where [Version] corresponds to your Outlook version (e.g., 16.0 for Outlook 2016/2019/365, 15.0 for Outlook 2013).
  4. Create a New String Value: Right-click the Outlook folder, select New > String Value, and name it ForceOSTPath.
  5. Set the OST Path: Double-click ForceOSTPath and set its value to the desired folder path (e.g., D:\OutlookData\Outlook.ost).
  6. Create a New Outlook Profile: Open Control Panel, go to Mail > Show Profiles > Add, and create a new Outlook profile. Configure the email account, and Outlook will create the OST file in the specified location.
  7. Copy the OST File (Optional): If moving an existing OST file, copy it from the old computer to the new path specified in the registry. Ensure the file is not corrupted.
  8. Verify Functionality: Open Outlook with the new profile and verify that the OST file is accessible and syncing correctly.

Advantages of the Registry Method

  • Customizable Location: Allows precise control over where the OST file is stored.
  • No Conversion Needed: Can use the original OST file if the profile and server settings match.
  • Useful for IT Admins: Ideal for enterprise environments managing multiple systems.

Limitations of the Registry Method

  • Technical Complexity: Requires registry editing, which can be risky without proper knowledge.
  • Not Portable: Only works if the OST file is compatible with the new computer’s Outlook profile and server.
  • Risk of Errors: Incorrect registry changes can cause Outlook or system issues.

This method is recommended for advanced users or IT professionals familiar with registry modifications.

Another advanced method to move OST file to a new computer involves creating a symbolic link (symlink) to redirect Outlook to a new OST file location. This is useful when moving the OST file to a different drive or computer while maintaining the original Outlook profile.

Step-by-Step Process

  1. Close Outlook: Ensure Outlook is closed to avoid file conflicts.
  2. Locate the OST File: Find the OST file in its default location (C:\Users\[Username]\AppData\Local\Microsoft\Outlook).
  3. Move the OST File: Copy the OST file to the desired location (e.g., D:\OutlookData\Outlook.ost) and delete the original file from the default location.
  4. Open Command Prompt as Administrator: Press Win + X and select “Command Prompt (Admin)” or “Windows PowerShell (Admin).”
  5. Create a Symbolic Link: Run the following command, replacing the paths with your actual file locations:
    text
    mklink "C:\Users\[Username]\AppData\Local\Microsoft\Outlook\Outlook.ost" "D:\OutlookData\Outlook.ost"
  6. Verify the Link: Open Outlook and check if it accesses the OST file from the new location without errors.
  7. Transfer to New Computer (Optional): If moving to a new computer, copy the OST file to the new system and repeat the symlink creation after configuring the Outlook profile.

Advantages of the Symbolic Link Method

  • Flexible Storage: Allows storing the OST file on a different drive or partition.
  • No Conversion Required: Maintains the original OST file structure.
  • Efficient for Large Files: Avoids duplicating large OST files during transfer.

Limitations of the Symbolic Link Method

  • Technical Expertise Required: Involves command-line operations, which may be daunting for beginners.
  • Profile Dependency: The OST file must be compatible with the Outlook profile on the new computer.
  • Potential for Errors: Incorrect symlink creation can cause Outlook to fail to open the OST file.

This method is best for advanced users or IT administrators managing storage optimization or system migrations.

Best Practices for Moving OST Files Safely

To ensure a successful and secure transfer when attempting to move OST file to a new computer, follow these best practices:

  • Always Backup Data: Create multiple backups of the OST file before starting any transfer process. Store backups on external drives or cloud platforms like OneDrive or Google Drive.
  • Verify Server Connectivity: Ensure the Exchange or IMAP server is accessible to avoid synchronization issues.
  • Test the PST File: After exporting to PST, open the file in Outlook on the old computer to verify data integrity before transferring.
  • Use Reliable Storage Media: When transferring PST files, use high-quality USB drives or external hard drives to prevent file corruption.
  • Update Software: Ensure both computers have the latest versions of Outlook and Windows to minimize compatibility issues.
  • Avoid Interruptions: Do not interrupt the export, conversion, or import process, as this can corrupt files.
  • Monitor File Size: Large OST files may require splitting into smaller PST files to avoid Outlook performance issues.
  • Secure Sensitive Data: If the OST file contains sensitive information, encrypt the PST file or use secure transfer methods (e.g., password-protected cloud storage).
  • Document the Process: Keep a record of steps taken, especially in enterprise environments, to troubleshoot any issues that arise.

Troubleshooting Common Issues When Moving OST Files

Even with careful preparation, users may encounter issues when trying to move OST file to a new computer. Here are common problems and their solutions:

  • Error: “The file [filename].ost is in use and cannot be accessed”
    • Cause: Outlook is running or the OST file is locked by another process.
    • Solution: Close Outlook and any related processes via Task Manager. Ensure no other applications are accessing the OST file.
  • Error: “Cannot open the Outlook data file”
    • Cause: The OST file is corrupted or not compatible with the new computer’s Outlook profile.
    • Solution: Use an OST to PST converter to recover and convert the file. Alternatively, repair the OST file using Outlook’s ScanPST.exe tool before exporting.
  • Missing Data After Import
    • Cause: Incomplete export or synchronization issues.
    • Solution: Ensure the old computer’s Outlook was fully synced before exporting. Re-export the data, including all subfolders.
  • Slow Export/Import Process
    • Cause: Large OST files take longer to process.
    • Solution: Split large PST files using a converter tool or reduce the mailbox size by archiving old emails.
  • Orphaned OST File
    • Cause: The OST file is disconnected from its original Outlook profile or server.
    • Solution: Use a professional OST to PST converter to extract data and convert it to a portable format.

Recommendations and Suggestions

To ensure a smooth and secure process to move OST file to a new computer, consider the following recommendations:

  • Opt for Automated Tools for Complex Scenarios: If the OST file is corrupted, orphaned, or oversized, professional OST to PST converters are the most reliable solution. Tools like Stellar Converter for OST or Cigati OST to PST Converter offer robust features and data safety.
  • Regularly Back Up Outlook Data: Schedule periodic backups of OST and PST files to prevent data loss during system upgrades or failures.
  • Use Exchange Synchronization When Possible: For active Exchange accounts, syncing data directly from the server is the simplest and most error-free method.
  • Test the New Setup: After transferring and importing data, test the Outlook profile on the new computer to ensure all emails, contacts, and settings are intact.
  • Consult IT Professionals for Enterprise Environments: In corporate settings, involve IT administrators to handle registry changes, profile configurations, or bulk migrations.
  • Keep Software Updated: Regularly update Outlook and Windows to avoid compatibility issues during data transfer.
  • Document Account Details: Maintain a record of Exchange or IMAP account credentials to streamline profile setup on the new computer.

Frequently Asked Questions (FAQs)

  1. Can I directly copy an OST file to a new computer?
    • No, OST files are encrypted and tied to a specific Outlook profile and server, making direct copying ineffective. Convert the OST to PST or use server synchronization.
  2. What is the difference between OST and PST files?
    • OST files are used for offline access with Exchange or IMAP accounts and sync with the server. PST files are portable and can be imported into any Outlook profile.
  3. Can I move an orphaned OST file to a new computer?
    • Yes, but you’ll need an OST to PST converter tool to extract data from the orphaned file and convert it to a PST format for import.
  4. How do I locate my OST file on my computer?
    • Go to Control Panel > Mail > Data Files, select the account, and click “Open File Location” to navigate to the OST file.
  5. Is it safe to use third-party OST to PST converters?
    • Reputable tools like Stellar Converter for OST or Cigati OST to PST Converter are safe and ensure data integrity. Always download from trusted sources.
  6. Can I move OST files without Outlook installed?
    • No, the manual method requires Outlook. However, OST to PST converters can process OST files without Outlook.
  7. How long does it take to convert an OST file to PST?
    • The time depends on the file size and computer performance. Small files may take minutes, while large files could take hours.
  8. Can I split a large OST file during conversion?
    • Yes, many OST to PST converters offer options to split large PST files into smaller, manageable sizes.
  9. What happens if my OST file is corrupted?
    • Use an OST to PST converter to recover and convert the data. Alternatively, try repairing the file with Outlook’s ScanPST.exe tool.
  10. Can I transfer OST files to a Mac computer?
    • Yes, convert the OST to PST on a Windows system, transfer the PST file to the Mac, and import it into Outlook for Mac.
  11. Do I need an internet connection to move OST files?
    • An internet connection is required for Exchange synchronization but not for manual or automated OST to PST conversion.
  12. Can I move OST files to another email client?
    • Yes, some OST to PST converters allow exporting to formats like EML or MBOX, compatible with other email clients like Thunderbird.
  13. How do I avoid data loss during OST file transfer?
    • Always back up the OST file, ensure full server synchronization, and use reliable storage media for transferring PST files.
  14. Can I reuse an OST file on multiple computers?
    • No, OST files are profile-specific. You must convert to PST or sync via the server to access data on multiple computers.
  15. What is the best tool to move OST file to a new computer?
    • Tools like Stellar Converter for OST, Cigati OST to PST Converter, and Aryson OST to PST Converter are highly recommended for their reliability and features.
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